At The AH Jewels, we deeply value your trust and want you to shop with complete peace of mind. Each piece of our handcrafted Kundan jewelry is created with precision, passion, and attention to detail. However, we understand that sometimes a product may not meet your expectations. That’s why we have designed a clear and hassle-free Refund & Return Policy just for you.
✅ Easy Returns within 7 Days
• You may request a return within 7 days of delivery if the product is unused, unworn, and in its original packaging.
• We accept returns in case of:
o Wrong item received
o Damaged or defective product on arrival
o Quality concerns
💎 Non-Returnable Items
Since our Kundan jewelry pieces are often customized or made-to-order, the following items are not eligible for return or refund:
• Customized or personalized jewelry
• Earrings (due to hygiene reasons)
• Sale or discounted items
🔄 Exchange Policy
• If you received the wrong size, color, or design, we are happy to offer an exchange at no extra cost.
• Exchange requests must be made within 7 days of receiving your order.
💰 Refund Process
• Once we receive and inspect your returned item, we will notify you via email.
• Approved refunds will be issued within 7–10 business days to your original payment method.
• Shipping costs are non-refundable.
📦 Return Shipping
• Customers are responsible for return shipping costs, unless the product arrived damaged or incorrect.
• We recommend using a trackable courier service to ensure safe delivery.
🔍 Why Shop with Us?
When you buy authentic Kundan jewelry online, you deserve transparency and trust. Our easy return policy, secure shopping experience, and handcrafted premium jewelry make us one of the most reliable choices for bridal, festive, and everyday ethnic jewelry.
📞 Need Help?
For any refund or return queries, contact our support team at:
• Email/ theahjewels@gmail.com
• Phone/WhatsApp: +92-3144007644
We’re here to ensure your jewelry shopping experience remains stress-free, delightful, and memorable.
✨ Shop Confidently – Your Trust, Our Responsibility! ✨